It takes 1-3 days on average for a cleaner to be allocated to you.

1. Call us on 0207 112 8172 and we will help take you booking requirements and answer any questions you may have.

2. Fill in the online enquiry form - Click Here and we will call you back.

We take care of the

• Recruitment
• Interviewing
• Vetting
• Selection and appointment of your cleaner
• Access to a replacement cleaner upon demand
• Insurance
• Aranging a replacement cleaner if your regular cleaner is ill or goes on holiday

The aim of our service is to provide you with a clean home just the way you like it.

So let us know your requirements and we will be happy to provide you with a sparkling clean home.

Yes, you can, but Friday tends to be the most busy day and getting the time slot you want can mean you having to be a little more flexible, so if there's an alternative day let us know.

We understand how important vetting is and our system is thorough so that we only select suitable cleaners.

1 All DustToShine cleaners must be legal to work in the country.
2. Proof of identity is obtained by a passport, driving licence or birth certificate.
3. A valid work permit if required.
4. References from the cleaners former employers. We also gather additional references from their existing Dust To Shine clients once they have been with us for some time.
5. Proof of address, is provided via a Bank statement, utillity bill or tenancy agreement.
6. Your cleaner must attend our office to be personally interviewed.

1. Yes, our Public Liability insurance covers damages up to xxxxxxxxxxxxxxxxxxx.
2. There is an excess of one hundred pounds payable by the client.
3. Bleach spills are not covered and you should discourage your cleaner from using bleach, especially in carpeted areas.

There are no hidden charges or setup fees.
For a regular domestic cleaner payment is made at the rate of £9.97 per hour. £7 per hour is paid directly to the cleaner in cash and the remaining £2.97 is paid to the agency monthly in advance.

If you find that you need to change your cleaner, for what ever reason.
Call your allocated manager to discuss any issues you may have and a new cleaner will be arranged for you.

All DustToShine cleaners are English speaking.

Yes, 2 months and there after 30 days notice is require.

No, we do not send a physical document.
Upon booking you will be sent a welcome email, which outlines your booking and payment details.

As a london cleaning service we cover all of London and can do this for you.

A replacement cleaner will immdeiately be arranged for you.

No charge will be made, as long as you inform the company by email 7 days defore departure.

Our company has grown on referals from happy clients.

To send in your testimonial just email or send a letter in the post.
Our contact details can be found by Clicking Here